Buyer Guarantee

At Abebooks we strive to maintain excellence in customer service and satisfaction, and we require our booksellers to do the same. Our booksellers agree to uphold the following service practices to ensure you have the best experience possible when purchasing books from the Abebooks Web sites.

- We require our Booksellers to respond to all inquiries about books within 2 business days. We also recommend that Booksellers process and ship all book orders within 48 hours of receipt.

- Booksellers are required to ship books using a method that will deliver the book in the time frame quoted to you, and they are responsible for the condition of the book when it is delivered. We expect all booksellers to ship books regardless of the origin of the order.

If you feel that your book-buying experience on Abebooks.com has not met these standards, please let us know.

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